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# platform-culture
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b
Hey @Tobias Babin - thanks for taking the time to watch the session!
As you say, there’s a fine art of product management to include features in such a way that they can attract the largest audience. If a feature is only going to be of use to one customer currently and you cannot see further adoption in the future, then I’d be really careful. One exception quickly leads to ten…. and you need to continue to support that feature for the duration of the lifespan of the platform. At very best, it’s most likely not a great investment.
Saying “no” is hard, but you have to consider the long term view of the platform, rather than the immediate demand. That said, it might be worth it … this is why it’s so valuable to have a great Product Manager 👍
t
Thanks @Bryan Ross for your insights. Yes, taking a long term view is probably the best advice. Several speakers mentioned that the platform does not have be for everyone from the start, and that it should not be mandatory to use. So in real life this leads to adopters and (a hopefully shrinking number of) non-adopters, which is a perfectly valid state and nothing to be afraid of. Thanks again for sharing your thoughts!