Platform engineering is the discipline of designing and building toolchains and workflows that enable self-service capabilities for software engineering organizations in the cloud-native era.

Platform Engineering

Would suggest reading upwards and exploring the channels. There's a lot of information on this topic floating around these parts!

A good place to start would be to capture some existing journeys. It's always best to "start from where you are". How does a new developer get on-boarded (how long before they get their first change into production). What does the typical workflow look like for a development task.

By visualizing existing journeys you can build empathy with the developers and uncover opportunities to make it better.