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# platform-toolbox
s
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b
An excellent write up - well done! My only gripe .. and it’s with DORA not your article … is who cares? Many of the teams I work have a fleet of metrics to show benefit but they’re unable to then communicate those back in a way that relates to “The Business”. In the words of Rod Tidwell, “show me the money”! How can we relate DORA metrics to financial gains - cost avoidance, savings, etc? My favourite “trick” is to speak to the HR manager of my customers to determine the cost of backfilling a developer - effort in off-boarding, advertising roles, interview effort, recruitment consultant fees, training, etc - and then demonstrating how a good dev experience can retain staff to avoid all those costs. The moral of the story is that we need to always find ways to communicate in the language of our stakeholders. I’m not entirely sure that DORA / SPACE / etc goes far enough.
n
@Bryan Ross do you mind if I quote you in a follow up article? It's so true that dev ex is more than these velocity metrics, and the cost of replacing frustrated developers (who are sick of waiting 2+ weeks to release code) dwarfs most PE costs
b
Of course, I’d openly encourage it! I’d be happy to have a quick zoom call to chat and get a more usable quote if that’s of interest.
n
Absolutely. Let me get started writing and I'll ping you for a bit more next week. Really appreciate it!
b
Awesome - glad to be of some help 🙂
shoot me here or socials are available over at https://bryanross.me/
c
In my memory we talked this topic in channel #metrics just like: DORA is good but is it enough for PE ? The answer is NO .
n
oh Chris I'm desolated that this got swallowed up by the 90 day Slack limit. I really understood DORA as being a valid way to evaluate PE, I guess thinking, it's in part PE's role to make it easier to test accurately and deploy easily, so their work should affect it. I hate to ask you to summarize an old thread but I'd love to hear how I'm wrong about that. I never actually used DORA metrics in one of my orgs, so y'alls experience is invaluable.
j
as bryan points out, the really hard thing for PE teams is connecting their value add to OKRs that are defined by stakeholders and users of the product platform
talking to stakeholders and understanding what their OKRs are for the next 3-6+ months and trying to connect the PE OKRs to those is always a great exercise
it’s more of a product arm/aspect, less so delivery
and yes, the HR aspect in terms of metrics is valuable too. i tend to think of it as more a secondary / supporting metric
n
Related, this post from Martin Thwaites on LinkedIn on how DORA can't be used for cross-team comparison
c
I prefer @Abi Noda’s word: > IMO the answer is clearly no. > > Nicole Forsgren, the creator of DORA, has gone on to publish two major papers on metrics since the book Accelerate. > > This interview specifically discusses the question of why DORA metrics aren’t “enough”. > > https://newsletter.pragmaticengineer.com/p/developer-productivity-a-new-framework
n
Hey remember this thread from last year? Well I finally wrote an article about what y'all taught me here. Going to write a part 2 specific to Platform Engineering this week.