I have written an article about Internal Developer Platform functional analysis. You will find there high-level steps on how to perform the analysis, what should be analysed, what should be an outcomes of the analysis - and what are the pillars of successful platforms (with a video what happens if you miss something). 80% of substantive material & hints, 20% of promo of my course (which is a detailed extention of the framework I've described in the article). I hope it will be helpful for anyone approaching the Platform for a first time - or if you are about to upgrade the Platform with new features (even without attending the course). --> https://khalasa.com/2024/01/how-to-approach-internal-developer-platform-delivery/