I’m really exhausted by how companies over the last year seem to think they aren’t responsible for or beholden to their employees — like they are expendable so the few stock owners can earn more. It was frankly a relief to interview Iain at Intercom because it seems they really believe that employee joy leads to customer joy leads to sales (something a lot forgot in 23/24) https://thenewstack.io/how-intercom-ships-industry-leading-developer-experience/