Platform engineering is the discipline of designing and building toolchains and workflows that enable self-service capabilities for software engineering organizations in the cloud-native era.

Platform Engineering

Hi everyone, rolling out a survey to product teams to start measuring customer satisfaction every quarter, any recommendations you have?

recommendations may be broad, that is fine, I want it to be very lean to get both quantitative and qualitative feedback

I setup a survey to get input on the daily struggles teams face (to take away the assumptions)
And to ask them, what we could do as a platform team to make their lives easier.
I can tell you the response is 'meh', it's hard to get a good number of feedback on just a few simple questions.
I'm curious how yours is going.
I am using LimeSurvey btw, it has a lot of options to set up and configure a survey.