Troy Marshall
08/09/2022, 12:25 AMKashmira Patel
08/09/2022, 12:26 AMWayne Allan
08/09/2022, 6:50 AMTroy Marshall
08/09/2022, 1:07 PMGeorge Hantzaras
08/09/2022, 7:21 PMKashmira Patel
08/09/2022, 8:25 PMWayne Allan
08/10/2022, 1:44 PMAs a CxO
I want to make sure every dollar spent in my area of expertise has a good return
So that I can create value for share holders (and maybe customers too)Executives care whether an investment is returning value. When working with execs I prefer to lead with investment based rhetoric because it taps into a whole bunch of really valuable mental models they have which you can use to explain the benefits of platforms. Example: • Platforms are long term investments but unlike an index fund on the stock market - platforms don’t return monetary dividends. Instead platforms investments return an increase in productivity that customer facing teams can cash in to pursue a larger number of revenue generating opportunities. • Constantly changing the focus of platform teams is like cashing out early of a long term investment at a loss. If a team cost $1.2 million p.a. and they spend 6 months working on capability only to be diverted somewhere else before it’s completed you have essentially spent $600K with nothing to show.
Keith
08/16/2022, 9:53 PMWayne Allan
08/17/2022, 4:16 AM