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# platform-design
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Raquel Pau Fernandez

09/14/2022, 12:17 PM
I have a product question if you do not mind. Do you support ChatOps in your Platform? What kind of automation they are triggering? I would like to understand the ChatOps use case better
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andyallred

09/14/2022, 3:56 PM
I've used ONLY for approvals. If it's 'simple' enough to put in chatops, why not just fully automate the action. However, it sometimes does make sense to have a human approval before an automated action proceeds, and for that ChatOps(ish) flows are interesting.
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