Platform engineering is the discipline of designing and building toolchains and workflows that enable self-service capabilities for software engineering organizations in the cloud-native era.

Platform Engineering

Do you have sample sessions or surveys platform teams can use to guide their preliminary research?

Here's a Google Doc with the initial questions we asked in our customer interviews (with engineering). <https://bit.ly/3On3GZt>

Here are also deeper reads on the topic of interviewing customers, for platform teams:
• <https://medium.com/uxr-microsoft/customer-driven-engineering-part-1-the-culture-97601b5f65ed|Customer-Driven Engineering: Driving customer empathy…>
• <https://www.processmaker.com/blog/is-your-organization-engineering-or-customer-driven/|Is Your Organization Engineering or Customer Driven?>
• <https://uxdesign.cc/how-to-know-your-users-needs-2d24fb92a01e|How to Know Your Users' Real Needs?>


Here is a guide we developed on how to run the customer interviews with engineering. <https://bit.ly/3zuQfCm>

Amazing! Thank you for sharing these resources :slightly_smiling_face:

this is super helpful :raised_hands: , thanks <@U0320EUV3J4>!

i'm just seeing this and this is *EXACTLY* what i need right now - awesome! (not easy to find these resources doing searches on google, etc.)