Hi folks, I'm honored to have been included in the...
# platform-blueprintsm
Michael Galloway
06/09/2022, 5:32 PMHi folks, I'm honored to have been included in the line up for this awesome conference. I hope you enjoyed my talk. I'd be happy to answer any questions, or provide further details or examples if folks would be interested. https://platformcon.com/talk/build-stuff-people-will-actually-use
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Aeris
06/09/2022, 5:36 PMDo you have sample sessions or surveys platform teams can use to guide their preliminary research?
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Michael Galloway
06/09/2022, 5:37 PMSure! Let me find some materials
Michael Galloway
06/09/2022, 5:40 PMHere's a Google Doc with the initial questions we asked in our customer interviews (with engineering). https://bit.ly/3On3GZt
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Michael Galloway
06/09/2022, 5:40 PMHere are also deeper reads on the topic of interviewing customers, for platform teams:
• Customer-Driven Engineering: Driving customer empathy…
• Is Your Organization Engineering or Customer Driven?
• How to Know Your Users' Real Needs?
Michael Galloway
06/09/2022, 5:42 PMHere is a guide we developed on how to run the customer interviews with engineering. https://bit.ly/3zuQfCm
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Aeris
06/09/2022, 5:51 PMAmazing! Thank you for sharing these resources 🙂
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Ian Crosby
06/09/2022, 6:52 PMthis is super helpful 🙌 , thanks @Michael Galloway!
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Joshua Hoover
06/21/2022, 9:06 PMi'm just seeing this and this is EXACTLY what i need right now - awesome! (not easy to find these resources doing searches on google, etc.)
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