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# general
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Giulia Guizzardi
11/21/2022, 6:14 PMThread: outage monitoring/incident reporting.
What service do you folks use?
Pros and Cons?
To read more:
https://www.atlassian.com/incident-management/devops
https://logz.io/blog/incident-management-systems/
https://blog.exigence.io/observability-vs.-monitoring-in-devops
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Ryan Alder
11/21/2022, 6:16 PMFor infrastructure I control, or for 3rd party services we just wait for to come back up? For the former, nagios.
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Hugo Pinheiro
11/21/2022, 6:27 PMDatadog for our service, for 3rd party we look at their status pages 😂, we also got a slack bot setup that monitors their feeds
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Ryan Alder
11/21/2022, 6:28 PMis that noisy? so many services have like 50 different statuses, only 2 are relevant to use generally
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Hugo Pinheiro
11/21/2022, 6:28 PMlol nods it can be
Pros of DD: it does all the things, Cons: It does all the things, is getting bloated and is expensive 😂
Im starting to become more a fan of modular tools than can plug into healthy ecosystems ie: grafana/prometheus instead of trying to do all the things itself
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Andrew Fong
11/21/2022, 6:59 PMrootly.io! @Quentin Rousseau
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Muharrem Rexhepi
11/22/2022, 8:10 PMBeen using 3rd parties such as datadog, sentry and uptimerobot .
Pros: very straight forward
cons: costyy
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