This message was deleted.
# generals
Slackbot
07/12/2022, 9:29 PMThis message was deleted.
a
Alexander Rösel
07/13/2022, 7:17 AMThis is how we do it:
7 Days on-call Tuesday 10:00am - Tuesday 10:00am. One person from the dev team and one from ops. It’s payed differently on weekdays vs weekends. Every hour we work outside of our business hours, we need to take 1.5x that time off at any point we want after our on-call shift finished but as soon as possible.
l
Lennard Berger
07/13/2022, 7:18 AMAlso after 10pm and on weekends, public holidays etc the salary increases steeply
➕ 2
a
Alexander Rösel
07/13/2022, 7:20 AMright, I forgot! public holidays count like weekends 🙃
l
Lennard Berger
07/13/2022, 7:21 AMnight shifts see a compensation bonus of 20%, Saturday 20%, Sunday and public holidays 35% (this includes mandatory holiday compensation). Night shifts on public holidays thus see 55% in bonus.
a
Aleksandar Borkovac
07/13/2022, 7:52 AMThanks for very good insights!
Is the compensation (financial and/or time off) happening for just being on call (without incidents) or only when you work on the incident?
Aleksandar Borkovac
07/13/2022, 7:52 AMand is this different for ops on-call and dev-on-call?
Aleksandar Borkovac
07/13/2022, 7:56 AMAlso, a very important question, is it mandatory to have an appendix in the contract which mentions on-call work? We realized that developers do not have anything about on-call in their contracts, and I need to figure out is this a must-have before we do anything with that level 2 support
l
Lennard Berger
07/13/2022, 7:58 AMIf on-call work regularly encompasses working night shifts, weekends etc I am sure it will be mandatory
Lennard Berger
07/13/2022, 7:59 AMBest to get a legal consulting
a
Aleksandar Borkovac
07/13/2022, 8:01 AMYes, that makes sense! Thank you
28 Views