This message was deleted.
# generals
Slackbot
11/29/2022, 2:19 PMThis message was deleted.
a
Andrew Fong
11/29/2022, 2:21 PMcultural shift requires action, i would read what you do is who you are
Andrew Fong
11/29/2022, 2:22 PMyou will need to reenforce mindset via values and mission; educating with talks is a one time event
a
Andrew Fong
11/29/2022, 2:56 PMHas the leadership team made the mindset shift and only asked questions in reviews that pertain to the customer? For example if you’re in an architecture review do you give a template that specifies the outcomes for the customer and how the architecture solves it that way
Andrew Fong
11/29/2022, 2:57 PMI think there’s a ton of good content online people can send around but it comes down to how the leaders show up and what questions they ask (or don’t ask) on a regular basis. My hunch with all platforms is that most leaders forget step one which is “Lead myself” and skip to “how do i change the mindset of my team”
m
Michael Galloway
11/29/2022, 3:53 PMI did the dx podcast with @Abi Noda on the user interviews topic. In that link are links to the guide we developed and questions we put together.
I’d be happy to dive into another level of detail if it’d be helpful.
26 Views