What are the recommended practices to measure the success of platform team ? I am assuming that the successful platform are designed with the purpose to accelerate deliveries and reduce cognitive load from value stream teams but these are trailing metrics ? Do you have any recommendations ?
04/26/2023, 2:16 PM
My recommendation for measuring IDPs are the MONK metrics:
• Market share
• Onboarding time
• Net Promoter Score (NPS)
• Key customer metrics
The idea is to get a handle on the impact of the platform, to justify continuous funding for it.