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# platform-stories
s
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b
Thanks for sharing your talk, Rohan! I’m thoroughly impressed by your experience and expertise. You’re truly setting the bar high for product managers in the platform/dev ex space. It was a great learning experience to understand Adobe’s journey in building an Internal Developer Platform. Keep up the amazing work!
s
Great talk @Rohan Kapoor from working with different platforms teams I found that it can be really challenging to adopt the “_Treat your Devs as Real Customers_” mindset. Any secret sauce from Adobe on this one ? Thank You !
a
Great talk @Rohan Kapoor! I invite you to watch our story (

https://youtu.be/J8qfzh-TjdU

)
r
@Ben Thank you for your kind words both here and on LinkedIn! @André Leal will do and Thanks for sharing!
@Soufiane Amanzoul what I say may not fit all use cases but the customer mindset from my perspective is all about having a service oriented mindset. Basically, every conversation you have a developer (customer) needs to start with acknowledgment of their problem, empathy, listening more/talking less and finally treating them as if you would treat a real customer who is paying you to use your product. Again, may not be easy to apply across the board but anyone can work towards building that mindset. HTH!
s
Agreed, it could be a tough one as it’s about people first (Platform Ops)! Love your words: _start with acknowledgment of their problem, empathy, listening more/talking less…_*Thank you!*