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neat, are you looking for a topic / prompt to explore for the talk or just chat about some ideas / topics outside of that?

hey @Jessica Brown I am biased but, to give you an idea, I find very few talks that tell about how support is ran across platform orgs 🙂

i have some thoughts on the topic and i am happy to contribute

Sorry, I posted this and then was out sick for over a week with covid! 😩