@Alan Barr Maybe I shouldn’t have used the phrase “vendor management” at all; I’m not asking about the vendor-facing side of things. I’ll try again…
One of the problems the users of my IDP have is managing source code. The product I will deliver to solve that problem is a version control system. We do a buy-vs-build analysis and decide that we won’t roll our own from scratch but will incorporate a commercial tool into our delivered product. We need to plan and account for that last mile, the work to close the gap between the off-the-shelf tool we buy and the organization-specific product we deliver.
I’m asking about that work. It may be quite small for any given tool, but in aggregate across an entire IDP it adds up.