Hello everyone, I just published an article to share our experience on building up a product that our users love. To me the rule is the closer you are to our customers, the happier and more loyal they become, improving customer satisfaction and retention.. I hope you like it - feel free to share your questions. I’ll be glad to respond to all of them. https://www.qovery.com/blog/why-our-users-love-our-product/

I love this! thanks for sharing

i am going to try to get my team to think more next quarter about product usage analytics.. that will require some instrumentation work but hopefully not much and I would really like us to have the data

@KirstinS we use Posthog if you want to give it a try - I was not satisfied 4 years ago, but today I really like what they did. It’s an open source analytics tool