<@U02NV4CDBGA> just looked at your slides, how did...
# platform-blueprintsr
Ralf Huuck
06/09/2022, 10:43 AM@eferro just looked at your slides, how did you go about changing culture/metrics and communicate across silos?
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eferro
06/09/2022, 10:44 AMIt has been a combination of things.
eferro
06/09/2022, 10:45 AMOn the one hand we were growing fast and I put questions/checks about devops and product into the hiring process.
eferro
06/09/2022, 10:46 AMWhen we created the Platform/DevEx team, I hire people with XP experience that work end2end and with product mindset
eferro
06/09/2022, 10:46 AMSo this team led by example
r
Ralf Huuck
06/09/2022, 10:47 AMYes, makes sense. It seems to me “growing fast” is a common denominator for many such initiatives.
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eferro
06/09/2022, 10:48 AMPreviously I introduce blameless incident management process. And I think that this was also an inflection point, because at the end we start assigning the responsibility (and ownership) to each one of the teams...
eferro
06/09/2022, 10:48 AMand the Platform area teams act as facilitators and enablers...
eferro
06/09/2022, 10:49 AMvery important, I introduce ideas of Team Topologies to try to reorganize some of the teams, assign ownership, and make easier to grow with more end2end teams
r
Ralf Huuck
06/09/2022, 10:55 AMNice!
Ralf Huuck
06/09/2022, 10:55 AMWho in the org empowered you with this? CTO?
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eferro
06/09/2022, 11:03 AMI lead the Platform Area (SRE, cloud infra, developer experience, corporate IT) so is part of my job, but for sure I was very aligned with the VP of Engineering (we didn't have a CTO in the beginning) and later also with the CTO
eferro
06/09/2022, 11:04 AMTo create the Developer Experience I presented the proposal and business case to the VP of Engineering...
r
Ralf Huuck
06/09/2022, 11:04 AMCool! Thanks!
e
eferro
06/09/2022, 11:06 AMIn fact for more mature teams I consider that we could wait more until creating this kind of teams, but in out case, I convinced to use these teams as leverage to improve our engineering culture (improve testing, deployment frequency, production stability, etc)
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