Platform engineering is the discipline of designing and building toolchains and workflows that enable self-service capabilities for software engineering organizations in the cloud-native era.

Platform Engineering

&gt; We do not have advanced infrastructure debugging capabilities for engineering teams right now, but they can always request (automated, 4-eyes approval) cluster API access e.g. to start some Pod with Busybox or do port forwarding.
Can I ask for some elaboration, what is the request process (we are building a similar process right now)?

We have a wrapper around `kubectl` and engineers can do `zkubectl cluster-access request REASON`on the CLI. It works with 4-eyes approval (the second engineer does `approve` ) and can take a reference to an incident ticket for emergency access.

I'll share this also in the webinar on May 3rd: <https://humanitec.com/webinars/cloud-native-developer-experience-at-zalando>