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Okay, so the only matter here is the data inconsistency?

Yes, but this is an “umbrella” term, in reality it could mean: Item sold but stock is not updated Order is canceled but refund not emitted Data is stored but email never sent etc etc, anytime you need more than one system/store to cooperate you can suffer from it, so in many situations this could be a massive loss to the business

Thanks for your insights. Btw, a great article you shared