Hey everyone, we wrote a small piece on the conund...
# general
s
Hey everyone, we wrote a small piece on the conundrums of task prioritization, postmortems, and deadlocks in incident management and issue tracking. Tried to make this one a little more jovial than the rest with some fresh metaphors, let me know if you liked it in the replies! https://blog.zenduty.com/blog/2022/12/14/faster-rca-prioritizing-tasks
w
Pretty good read all in all, had been going through something very similar at our org when we were migrating our codebases. “Even when you define and unanimously agree on x being a P0, P0 can’t be done without y which is a P2 task but how can you do a P2 task before P0, given the defined priority?” - have spent many hours untangling these webs, would love to hear more about frameworks or practices folks here have established to avoid this.
o
We are just assigning the priority of the parent task to all tasks it depends on.