# platform-culture

Matthew Campbell

01/31/2023, 5:27 PM
Does anyone have a or know of a resource for assessing developer experience? I'm thinking this is best done via a survey so hoping someone has some questions handy or if you have other ideas on how to assess, track, and trend this that would be amazing! Thanks all!

Rory Scott

01/31/2023, 5:48 PM
Have you seen the SPACE framework? It’s really good and we’ve found it to be a great companion piece to DORA. Here’s a survey we did last year… it was primarily to help us understand where to focus our efforts, on platform level improvements, process improvements, technology, etc. Let me know if you can’t access it, but I think it’s public:

Paul DelRe

01/31/2023, 5:59 PM
Above I also found GitHub Good Day Project as an inspiration (also revolves around the SPACE framework).

Prem Patel

01/31/2023, 6:31 PM thought this might be worth taking a look at also

Matthew Campbell

02/01/2023, 4:07 PM
@Rory Scott That first link went to a closed form. Do you have an updated link?
Thank you folks, this is all great stuff. Lot's of reading to do now!

Rory Scott

02/01/2023, 4:12 PM
bummer…. i printed it, hopefully that helps

Matthew Campbell

02/01/2023, 4:13 PM
Thank you!


02/02/2023, 2:59 PM
its the best way to measure your platform - engineers are just like regular customers. we use NPS to benchmark where we are and re-evaluate after enhancements to see how we’re doing and set OKRs
i just started this at my company and it was a simple 3 question survey: 1. On a scale of 1 to 10, how likely are you to recommend [Company’s] developer platform to your friend or colleague based on your experience using it? 2. What is the reason for your score? 3. What pain points or frustrations do you have with the current developer platform experience? Please consider things that impact your efficiency and productivity ◡̈ you then use the results to calculate your NPS

Matthew Campbell

02/02/2023, 3:16 PM
Thank you Sabina, that is fantastic!

Justin Abrahms

02/02/2023, 5:13 PM
Highly recommend as a vendor for this. Forsgren & Storey work with them (SPACE authors) and they've contributed subsequent research ( ) on the topic. We just rolled their thing out at eBay and it's A+.

Ben Voss

03/10/2023, 5:55 PM
This may help depending on how mature your current understanding is: