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# product-management
s
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m
maybe too basic but check the site/book Team Topologies
I guess you can start in a pretty simple manner and go out to meet your internal customers (product teams) to find out how you can help offload them from spending time on infrastructure by offering them well proved standardised platform products. Normally the overarching goal is to help the product teams to offload them so that they can spend more of theire capacity on Customer and Business problems (ref. Cagan) and less on technical work that can better be served from platform side.
v
Start with looking at business outcomes teams using your platform are working towards - and then figure out what is slowing them ‘down/blocking/ repetitive/ is not standard’ from achieving those outcomes. You may see a pattern emerging if you talk to enough partners here. You can do a lot, but ‘where is the most value?’ would be vital to creating your roadmap.
a
I said this in an earlier thread - treat it like a startup.
if you use mature processes on early stage oppertunity (aka building a platform team) you’re going to get exactly what happens when you apply mature processes to a start up (aka nothing)
Sophisticated Change Management + Startup Techniques on processes will illicit a way faster response time than anything else in my experience
m
Cheers - thanks All
a
this is one of the greatest pieces on change management there is https://hbr.org/2003/04/tipping-point-leadership
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