Hi Mina
Yes, your observation is right. Especially, it becomes a bit uncomfortable when you report to the Head of Platform, and not to a product director.
But anyway, it is hard to convince the platform team to work on the objectives tied to outcomes; they religiously stick to what is in their hands to avoid failure. You need to transform them gradually.
When it comes to initiatives that can really win some place in the quarterly planning, is concentration on the bottleneck areas in the software development lifecycle, improvements of the coverage of documentation or any joint effort with the sales engineering or CSM teams (e.g. reducing the implementation time for external customers, if there are any).
Let me see what you think about it.
Tural